XylonWatch Helps You Arm Your Apple Watch With The Most Stylish Armor
Got questions? We've got answers
FAQ
Our Customer Support Is Available Monday To Friday: 8am-8:30pm.Average answer time: 24h
Which case size should I select?
Please select your Apple Watch size. Example: If you have a 44mm（49mm.45mm.40mm.41mm） Apple Watch you will require a 44mm
（49mm.45mm.40mm.41mm） Luxury Watch Case. If your case size is not listed above please do contact us for proper fitment: info@xylonwatch.com
How long does shipping take? When will i receive my order?
Orders are fulfilled within 2-3 days and shipped immediately. Most orders are received by our clients within 14-35 days.
Please note that our watches are made to order. Depending on the style, colour and case size, our CNC manufacturing time is anywhere between 3-6 days. This may cause a delay in shipping. Depending on the destination country, some of the watches may arrive 8-10 days later than expected.
Any orders not received within 8 weeks automatically qualify for a full-refund or reship free of charge! 🌟
My order has been dispatched, can I track my order?
Once your order has been shipped, you'll receive a tracking number via email. Note, it can take up to 7 days for shipping activity to update. You may track your order on our "track order" page. 📦
Which methods of payments do you take?
We support paypal payment and credit card payment. All payments are processed securely using 128-bit encryption. 💳
How do I install the case for my Apple Watch?
Installation Instructions:
1) Place the silicone cover over your Apple Watch. Ensure that the cover is not over stretched across the screen. Align the edge of the silicone spacer with the edge of your Apple Watch screen.
2) Slide your Apple Watch into the case with the dial side inserted first.
3) Install rear cover. Please align the notch on the bottom of the cover with the dial. Do not over tighten the screws, leave them slightly snug.
4) Hard press the side dial and button on the Apple Watch Case until you hear/feel a click on both the dial and the button. This will ensure the Apple Watch is in the correct position inside the Watch Case.
Our Customer Support Is Available Monday To Friday: 8am-8:30pm.Average answer time: 24h
Product Disclaimer: Trademarks & Authenticity
Please note that all products featured in our store are not sourced from the official brand (Apple). The trademarks of these products belong to their respective copyright owners, and our store is intended to showcase the compatibility of these products. Should any copyright owner have concerns about our website's usage, we kindly encourage them to reach out to us for prompt resolution and cooperation.